eXp Realty - Grand Rapids Testimonials

I met Jenny about 2 years ago now.

She was working in title agency at that time. In the fall of 2017 my personal live had changed. My boyfriend broke up with me and I had to move out from his house with my son. I stayed at my friend's house and decided to do this, buy my very own house. I was asking my friends for suggestions about purchasing house and that was how I found out that Jenny left title agency and become realtor estate agent. I told her about my frustration with the whole buying house situation, how much I'm nervous, afraid to do this big step and have no idea where to start. Jenny was absolutely awesome in helping and walking me through the entire process. We looked very many houses, she would schedule for me showings when it was convenient for me (I work regular business hours, which means, my showing were after 6, or 7pm). We would visit sometimes up to 4 houses per evening. She was explaining to me everything she knew about the house, area, location, convenience. Jenny even was sending me reports of demographics by zip codes. All the way till I signed purchase agreement, she was there for me, dealing very patiently with my stress and frustration. I would recommend Jenny to everyone who is looking to buy a house, even not now but in a future. She is very professional, knowledgeable in real estate market, and at the same time she is very focused on her client's priorities and wishes.

Nadia

Jenny is a phenomenal agent, I enjoyed working with her.

The help she gave me in buying my first home was insurmountable. She will be recommended by me to no end.

Mike

As a first-time home buyer, I was really not sure, what to expect about the buying process, but Jenny Upright made it easy.

After our first meeting with Jenny, I knew she is a right person. Jenny is responsive, professional, caring, very smart person. Every time when we had the open house, Jenny came prepared, with nice professional file that had all the information about the property. She was always available to answer all the questions I had. Even now, after 1 year since I purchased the house, she helps me with the any information I may need. I highly recommend Jenny to anyone who is looking for the house.

Sergey

When I made the difficult decision to sell my house in 2013, I admittedly was not confident that it could be sold in a timely manner.

The house was old, with only 2 bedrooms, and had required a lot of repairs over the 10 years I had owned it. Once I was faced with the reality of actually selling it, it became glaringly apparent that the house would need additional work. I was overwhelmed and luckily found Jenny Upright at Keller Williams to guide me through the difficult process. Looking back I have realized that Jenny was absolutely the only reason the house eventually sold. She kept me organized and delegated the most important house improvements to make, one at a time. I was also closing a business during this time, and I would regrettably voice my frustrations at times. Jenny was always a willing "sounding board" and her constant patience and professionalism were exemplary. She was always vigilant with any market changes, worked tirelessly to schedule countless showings, and consistently communicated updates on the entire process. I had never worked with a real estate agent previously, but I am certain that Jenny Upright represents exactly what any prospective seller would be looking for. She's hard working, kind, caring, organized, patient, confident, and relentless in her pursuit to provide the best service for her client. She takes pride in her work and this is exemplified in everything she does. Thank you again Jenny for being there until the final sale. You're truly one in a million.

Chris

Since the first moment we contacted her until the closing of the sale, Jenny was always very professional and provided feedback within 24 hrs.

(if not sooner) when I called or emailed with any questions. We are very happy to have a place that we can call home, couldn't do it without her help. Thanks Jenny!

Nancy and Gerardo

Jenny was extremely helpful during every step of the process.

She gave me all the important information when we started, helped me figure out what kind of place would work best for me, and when I found what I wanted, she put in a ton of work to make sure that the sale went off without a hitch. She is truly a professional who cares about her clients, and I would recommend her to anyone looking to buy or sell property.

Oleg

We were so pleased to find Jenny !

She had just sold the neighbor property within hours of listing it, so we wanted to meet with her. She came prepared to discuss both her background as well as her company. We found Jenny to be professional yet friendly and warm. She had two potential buyers before we even signed a formal listing agreement, and she sold our home within a week. Jenny was attentive to detail as well as flexible and accommodating when we needed to make a change to the contract. Jenny was a pleasure to work with and we would highly recommend her.

Sandi

Jenny worked with my fiance and I to purchase our very first home.

Like any first time home buyer, this was something that was very important to us and meant a lot to us so we did not want to make a last minute decision before considering all our options. Until we got into several homes, we didn't even know what our likes and what our dislikes were. Jenny was very patient with us and never once made us feel like we had to rush into a decision that we were not comfortable making. My fiance and I were also newer to Western Michigan so we wanted to research several different areas and school districts before we could name a place called home. Jenny was very thorough in supplying us with information on several different areas. Not only that, but she took the time to drive out of her way to show us homes in all the different locations. Once we found a home we really fell in love with, Jenny slowly walked us through the offer and buying process. After we submitted the offer, my fiance and I were anxiously awaiting a response. Jenny was wonderful in responding to our emails and calls in a very timely fashion. She never once made us wonder what was going on or what the status of our home purchase was because she constantly kept us informed. When we finally made it to closing, Jenny was there to congratulate us and support us. Since the home purchase Jenny and I have still kept in touch. She stops in to visit me while I'm at work and she even sent us a Christmas card. Jenny is very genuine in helping her customers and I would strongly recommend her to anyone (and especially first time home buyers like ourselves)! Through her actions and her personality you can tell she cares and wants to make the home buying process memorable and exciting for all of her customers! She has left a wonderful lasting impression on myself and my fiance.

Kelly

We searched for a house for 6 months with Jenny.

She was very accommodating to our busy schedule and she was quick to respond to our messages, even when she was out of town. She answered all our questions in depth and gave us advice on what to look out for as first time home buyers. We weren't sure what we were looking for at first and she was accommodating when we revised our idea of our dream home. we would definitely recommend her expertise to anyone looking for a new home, at any point in your life.

Jessica and Sid

I was looking for a house in Michigan from out of state and was blown away by Sylvia's prompt response to my initial contact with her.

She immediately found multiple houses for sale in the area and toured them for me through FaceTime and video chat! This woman must live on her phone, because despite the time difference, she was constantly answering my calls and texts, and was checking out properties as I emailed them to her. She explained her local market pricing really clearly and told me what to expect as far as making a strong offer. She is super fun to work with and I would definitely recommend her!

Kimberly H.

Sylvia Dana went above and beyond in every aspect of our home buying experience!

She spent countless hours finding us the perfect home and was always available at a moment's notice to help us. Not only did she offer us excellent advice, but she really listened to what we were looking for and pinpointed the perfect listings for us. Sylvia is professional, extremely familiar with the housing market, and the nicest person we have ever worked with. She really cares about her clients and makes sure that they are completely satisfied and taken care of during the entire process of buying a new home. We would highly recommend Sylvia to anyone who is looking to buy a home in Michigan, as her expertise in real estate and attentiveness to her clients are unmatched.

Johnny L.

Corby is truly excellent!

He found us a wonderful home, helped us diligently and ably through every step of the process and made our move to Grand Rapids as smooth as we could have hoped.

chrismitchellesq

Corby has a market knowledge and his firm offers the best in customer service to achieve your goals.

Corby is able to offer opportunities and cutting edge marketing techniques to sell and buy homes in Grand Rapids, MI. He strives to put his clients best interests first.

by -Dianpour 2016 (Grand Rapids)

We could not have sold our house without Corby on point.

His keen handle on the market and experience made our selling experience enjoyable despite what other agents were promoting and offering. Corby is knowledgable, unruffled, and a pleasure to work with. His approach is dynamic and innovative, which is a must in a stagnant and challenged industry. We highly recommend Corby to any prospective seller or buyer.

by -Dan 2011 & 2017 (Ada)

Corby was great to work with.

He was very responsive and made me feel like I was his only client at the time (which I know I was not.) The houses I were looking at were selling quick and he made it his mission to get showings booked quickly (and never seemed annoyed with the high number of them!) Because of that the entire process was very quick and easy. I would highly recommend Corby to anyone looking to buy a house!”

by -Mary 2017 (Cascade)

True professional.

He had pictures taken that were unlike I have ever seen. He made the whole process effortless and I didn’t have to do a thing. The house sold within 2 days. How likely are you to recommend us: 5 out of 5

by -Sandy B. 2018 (Kentwood)

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